1. Privacy Policy

At AionJob.com, we respect your privacy and are committed to protecting your personal information in compliance with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1.1 Information We Collect

We collect limited information required to deliver our services effectively:

  • Name, contact details, email ID, phone number

  • Career details (resume, LinkedIn URL, experience, job preferences, etc.)

  • Payment-related details (processed securely through third-party gateways such as Razorpay/Paytm/Stripe — we do not store your card number, CVV, or OTP)

  • Communication records and service progress data

1.2 How We Use Your Information

  • To deliver purchased services and updates

  • To personalize your experience and improve offerings

  • For communication, feedback, and performance tracking

  • For billing, account management, and customer support

1.3 Data Security

We use industry-standard SSL encryption and secure hosting. Your personal data is never sold or shared with third parties except:

  • Payment processors (as per RBI-compliant protocols)

  • Partner vendors involved in service fulfillment (with NDAs in place)

  • Government authorities, if legally required

1.4 Communication & Consent

By using AionJob.com, you consent to receive emails, SMS, WhatsApp updates, and service notifications from us. You may opt out anytime, but this may affect your ability to receive updates or support.

2. Refund & Cancellation Policy

2.1 Nature of Services

All our services (career growth, coaching, digital branding, resume/LinkedIn writing, interview preparation, and AI tools training) are digital and personalized.
Hence, once a service has commenced or digital materials have been shared, it is non-cancellable and non-refundable.

2.2 Refund Conditions

A refund will only be considered under the following limited circumstances:

  • The customer cancels within 24 hours of payment, and no service initiation has taken place (no file, draft, or consultation shared).

  • In case of a verified duplicate payment due to a technical glitch.

No refund shall be processed once any part of the service is delivered (including document drafts, templates, or consultation).
By making a purchase, you expressly acknowledge and agree to these terms.

2.3 Refund Procedure

All valid refund requests must be sent to support@aionjob.com within the permitted timeframe.
Approved refunds will be processed within 7–10 working days through the original payment mode.

2.4 No Chargebacks & False Claims

Initiating a chargeback, false cyber complaint, or payment dispute after receiving our services will be treated as fraudulent behavior under the Information Technology Act, 2000 (Sections 66C & 66D) and Indian Penal Code (Sections 415, 417, and 420).
We reserve the right to take legal action and submit all communication, service logs, and proof of delivery to cyber authorities or payment gateway compliance teams.

3. Legal Disclaimer

3.1 Nature of Services

AionJob.com does not sell or guarantee jobs, employment, or placements.
We provide career enhancement, digital upskilling, coaching, and branding services designed to improve employability, visibility, and opportunities.
Each service equips you with tools, guidance, and strategies to strengthen your professional profile.

3.2 No Employment Guarantee

Our Dream Job Finder, LinkedIn, Resume, or Coaching Programs help connect candidates with potential opportunities but do not ensure employment or interview calls.
Final hiring decisions rest solely with employers or recruiters.

3.3 Service Delivery Timelines

Each service has its standard delivery timeline (typically 3–21 working days, depending on complexity). Delays caused by incomplete client information, non-cooperation, or missed feedback do not qualify for refund or compensation.

3.4 Limited Liability

AionJob.com, its founders, and affiliates shall not be liable for any indirect, consequential, or incidental damages resulting from:

  • Delay in service delivery due to client unresponsiveness

  • Misinterpretation of advice or recommendations

  • Employer hiring decisions or outcomes beyond our control

3.5 Cyber Complaint & Fraud Prevention Clause

We never ask for your OTP, CVV, card number, or password.
All transactions are processed through authorized, PCI-DSS-compliant gateways only.
If any person contacts you claiming to represent AionJob.com and requests payment through personal accounts or UPI, please report immediately to support@aionjob.com.

Filing a malicious or false complaint with Cyber Crime or any authority without merit may invite legal action under Section 182 of the Indian Penal Code (false information to public servant) and Section 66D of the IT Act (cheating by impersonation using computer resources).

4. Dispute Resolution

All disputes are subject to Delhi jurisdiction.
For any grievance, customers must first contact support@aionjob.com.
If unresolved, the case may be escalated to our Grievance Officer within 7 days.

Grievance Officer:
Name: [Insert Name]
Email: grievance@aionjob.com
Address: [Registered Office Address]

5. Acceptance of Policy

By using, purchasing, or registering on AionJob.com, you agree to:

  • Our Privacy, Refund, and Legal Disclaimer Policies

  • That you have read, understood, and accepted these terms voluntarily

  • That you will not misuse, misrepresent, or falsely allege service non-delivery after consuming the digital service